Matta announces travel agent will charge consultation fee - WHAT???!!!

MATTA announces that travel agents will charge a consultation fee

By PRIYA MENON

KUALA LUMPUR: Beginning January 2011, travel agencies all over Malaysia will begin charging a consultation fee for producing the best personalised service for their clients.

The Malaysian Association of Tour and Travel Agents (MATTA) announced this at Wisma MATTA in Desa Perdana to reporters.

According to MATTA president Datuk Mohd Khalid Harun, the fee had been successfully implemented in other countries that had increased the level of service and quality.

“Over the years, airline commissions have declined, hotel’s internet booking have increased but we are still rendering free services to those who ask for quotations or tour packages even before they confirm their purchase with us,” he said.

Deputy president, John Tan, added that a lot of work was involved in compiling the quotation and the work could not be done for free anymore.

“Some corporate clients ask several companies for quotations because it is free and, at the end, only one receives the deal. This is not fair to us. So with this fee they will think twice before doing this. We are educating them,” he added.

Tan said all clients should decide on the destination, do a little groundwork and decide on their budget so a win-win situation could be found for both parties.

Khalid added that travel agents were now consultants with their expertise and strengths.

This fee structure has been configured by their Outbound committee.

The fee suggested by MATTA is merely a guideline and travel agents are free to change the price according to their service.

For frequent individual travelers, the charge is RM300 per quotation for both domestic and international travel, while corporate consultation fees are priced at RM200 per quotation for the first three quotations and RM500 per quotation for the fourth quotation onwards for both domestic and international travels.

“The fee will be absorbed as part of the payment if the client decides to purchase from the agency and one free revision will be given on the same quotation,” added Jeffri Sulaiman, vice president of MATTA Outbound.

Jeffri also said they would begin road shows around the country to disseminate the information to all their 2700 registered members.

Khalid added that if customers felt that they were unhappy with the services or the charges they were welcome to lodge complaints with MATTA.

For more information log on to www.matta.org.my or call 03-92876881.

Source - www.thestar.com.my

Bracing for the new week ahead.

I don't know how many working adults out there , dreads Monday! But i sure can feel the anxiety when its Sunday esp when evening comes.

how can dissociates life from work? Is it possible in this 20th century. When life in actual fact does revolves around work?

You work 8 hours or more in the office then you come home and you still have to work due to having to attend nite conferences, etc.

Then again, you wonder, can you make do without work? Then the next question is, how long can your body stand starvation? not just your body but the other human beings other there whom the world states as your family - how long can they withstand hunger and deprivation.

I have no answers to these stuff... I wish I knew.
When I speak to God, i can't really hear him. Or maybe I am so caught up with my worries that I don't hear him nor see the signs. I have no clue....
Some people tell me, I will never know what God's plans are for me.... then how lah to prepare?

AIII.. catch 22.. catch 22...

Could God be Wrong?

God is prefect that's what we all have been told over and over again. God has no flaws.
So could God ever be wrong?

Why do i ask this question? As we know, we have reading a lot about same gender relationship and how it has been deemed by society as nothing wrong.

Not only same gender relationship but someone born of one gender but decided that he/she is leaning more towards being the "other" gender.

So could God be wrong?? When he is suppose to be prefect?

I don' think God can be wrong, but something must have happened along the way. And only God knows.

Big spender - BBW Sale.

Big Bad Wolf had their book sales (12th to 17th of Nov 2010) @ South City Plaza.

Last year when I went for the sales @ Amcorp Mall, I promised myself that I would take leave this year to go on the very first day. But that decision wasn't seen thru, due to some family issues which have had caused me to take leave earlier in OCT.

I went on the second day for the sales. I am impressed. Eventho the venue was kind of far and in like a unknown area, it was big and great and there were many2 more books compared to the previous year.

I spent around 300+ ringgit and on the avg the books were about 8 ringgit for novels and hard cover books like recipe books and cross stitch books like RM15.
Total worth the time.

But one regret I have, I should have taken that 1 day leave to go on the first day. i would gotten much better titles and the books which i really really wanted.

SO NEXT YEAR, I WILL take that one day leave and go on the first day.

I LOVE BOOKS SO MUCH. I have a hobby afterall... someone told me in a training recently, you will die young if you do not have a hobby... how discouraging.

That is why, IF YOU HAVE NOTHING GOOD TO SAY, JUST SHUT THE HELL UP!